New Offshore Hot Spots: 2005 and Beyond

New Offshore Hot Spots: 2005 and Beyond

2004 was a great year for outsourcing. Entrenched BPO hubs like India, Philippines, Canada, Ireland, and even China increased their market share. While India strengthened its hold on the BPO suppliers’ market, other players continued to thrive, expanding niche capabilities. But the real competition begins in 2005 as the foreign offshore market is poised to expand into new geographies across the globe. The key drivers of expansion in the upcoming year — lower costs, bilingual language skills, and geographical and cultural affinities, along with continued expansion into niche capabilities and value-added service offerings-will separate the new winners from the losers as the next wave of global outsourcing hot spots emerge. Here’s a forecast on the countries we believe may be the frontrunners to grab the limelight this year. (more…)

Add comment January 6th, 2005

Romania leads outsourcing charge

Eastern European, Middle-Eastern and Asian nations were in London this week to pitch for outsourcing business. Although it can’t match the tax-free incentives of some states, Romania reckons it has other benefits to offer

Romania led the charge this year at London’s second OutsourceWorld conference, as it seeks to find more UK businesses willing to take advantage of its IT expertise which, in 1962, was responsible for building the first computer in a Communist-bloc country.

Despite these useful technical credentials the country is now keen to distance itself from its communist past and promote its suitability as partner for companies in Western nations who are looking for offshoring and outsourcing partners.
At the OutsourceWorld exhibition and conference, which was squeezed into the smaller of the two Earls Court exhibition centres in London alongside a handful of other tech conferences, a dozen countries sent trade delegations. (more…)

Add comment June 17th, 2004