Search Results for ‘offshoring’
India and China continue as top offshoring destinations; but Central/Eastern Europe falls while Southeast Asia and Middle East countries rise
Deteriorating cost advantages and improved labor quality are driving a dramatic shift in the geography of offshoring according to the latest edition of global management consulting firm A.T. Kearney’s Global Services Location Index (GSLI), a ranking of the most attractive offshoring destinations.
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May 21st, 2009
Shared Service Organizations (SSOs) have achieved dramatic improvements in cost and productivity, according to new research from The Hackett Group, Inc. (NASDAQ: HCKT). While SSOs have been rewarded for such good work, business expectations are now forcing companies to drive toward a second wave of value creation utilizing complex operating models.
Hackett’s latest Book of Numbers research finds that companies seeking to move up the value chain are implementing a multi-layer shared services model that incorporates transaction processing centers in low-cost regions, centers of excellence, and high-level onsite support for analysis and decision-making. Many SSOs have also expanded beyond finance to incorporate functions such as IT, procurement, and HR — in fact, an “everything in G&A” approach is leading edge. At the best SSOs executives make sourcing decisions relating to scope and geography within a continuous improvement and customer service culture.
Results from the research, which examines shared service operations at more than 150 global companies, is featured in Hackett’s latest Book of Numbers research volume, “World-Class Shared Services: Expanding Beyond the Transaction.” The research also features case histories on shared service successes at Hewlett-Packard and Royal Philips Electronics.
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March 4th, 2009
IT Consulting firm Deloitte has published a new whitepaper titled, “The Risk Intelligent Approach to Outsourcing and Offshoring” to help companies address today’s significant outsourcing and offshoring risks and maximize the value of their outsourcing and offshoring strategy.
The global information technology and business process outsourcing market is approaching US$600 billion and is growing rapidly, according to Deloitte. In today’s global economy, investments in outsourcing and offshoring initiatives have never been higher, or more critical to organizational success.
Corporations are facing dramatically increasing risks as they rely more than ever on other parties and/or offshore entities for a growing number of business and information technology processes. The paper, the eighth in the Deloitte Risk Intelligence series, identifies several trends that have increased outsourcing and offshoring risks: (more…)
February 7th, 2008
Indian software services firms such as Infosys Technologies Ltd, Wipro Ltd and Satyam Computer Services Ltd are looking to partner with or acquire local firms in Germany in an effort to tap European market for offshore IT services which, apart from growing at a fast clip, is also emerging as a natural hedge against a slowdown in the US, which accounts for the bulk of their business.
According to software lobby group National Association of Software and Service Companies Nasscom, the US market accounted for 65 percent of the USD32 billion Rs1.27 trillion revenues Indian IT companies earned in 2006 to 07.
There is a need to have different strategy for the German market to overcome language and cultural issues, said Peter Heij, head, Continental Europe, Satyam Computer Services Ltd, which recently formed a partnership with Arvato Systems, the IT division of the Bertelsmann Group, to offer services and solutions to companies in Germany, Switzerland and Austria.
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January 23rd, 2008
Multisourcing will continue its growth in popularity
You know the US credit crunch has started to grind into western European confidence when experts such as Duncan Aitchison, partner at outsourcing advisory specialist TPI, says next year will be sticky and uninspiring.
Aitchison advises users and vendors on a range of external service provision deals.
And he says that after many years of growth  particularly in the offshoring market  outsourcing is set for a year or two of tough deals and consolidation. IT directors, therefore, need to be prepared for the change in market conditions.
Despite the ongoing transformation, Aitchison says multisourcing will continue to grow in popularity, with users choosing a broad selection of sourcing strategies  including offshoring  for particular IT and business process needs. (more…)
January 23rd, 2008
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