Archive for March, 2010

Economic recovery to benefit outsourcing suppliers, says Gartner

outsourcing, economic recovery, GartnerOutsourcing suppliers will be among the first to benefit from an upswing in the economy, says market analyst Gartner.

Its latest survey of company spending plans showed 85% of organisations anticipate that their spending with external service providers (ESPs) will increase or stay the same.

Three-quarters of firms were optimistic about an economic recovery, showing in their planning cycles that it has already began in 2009 or will occur in 2010.

March 17th, 2010

Top five tips for an outsourcing deal made in heaven

Top five tips for an outsourcing deal made in heavenWhen an outsourcing deal collapses the fallout on both sides can be very painful – and if it ends up going to court it could potentially take years to resolve and cost millions. So getting a strong foundation to any project is vital.

Here Nick Pantlin, partner at London law firm Herbert Smith, and Martyn Hart, chairman of the National Outsourcing Association, share their tips with on how other organisations can avoid problems with projects from the beginning.

Does the contract look too good to be true?
Businesses should be on their guard if one supplier promises the earth while other vendors are being far more cautious.

March 9th, 2010

Romania becomes outsourcing haven

Romania becomes outsourcing havenHigh language and IT skills, coupled with low costs, makes Romania a new haven for outsourcing, such as call centres, help desks, IT and payroll, says The Diplomat.

In financial attractiveness, people skills and the business environment, a 2009 AT Kearney Global Services Location Index shows Romania climbed from the 39th to 19th place last year as an outsourcing location.

March 9th, 2010


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