Archive for August, 2009

Outsourcing confidence grows amid recession

Forty percent of outsourcing suppliers are more confident in the UK market than they were in 2008, according to the National Outsourcing Association (NOA).

The NOA’s latest research showed an 8% growth in outsourcing spending over the last year. The IT outsourcing market grew 12% and business process outsourcing grew6%.

The extension of existing contracts hadthe greatest impact on outsourcing service providers’ turnover, according to 40% of respondents. Ninety per cent of respondents said customers taking outsourced work back inhouse had a low impact. (more…)

August 3rd, 2009

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